What Features Do You Wish Online Travel Agents Offered?
Most travelers book their flights and make their hotel arrangements using online travel agents. They are convenient, fast, and make it easy to compare and find low prices – but there is a number of things that online travel agent services, like Kayak, SideStep, and FareCompare simply don’t (or can’t provide).
That’s probably one of the major reasons that 23% of travelers say they would use a good off-line travel agent if they could find one. Later this week, I’ll be looking at the various online options you have to finding a good off-line travel agent.
To help my upcoming post, I’d like to know what features you wish online travel agents offered?
Maybe you want to see ‘free airport wi-fi’ or ‘Starbucks’ as search options or Facebook integration. Personally I’d like integrated statistics to let me know what the chances are a connecting flight will be delayed and give alternatives (something a human travel agent could do very easily). Or do you not care so long as the process is fast and you get a low price? Help me out in the comments by letting your ideas roll and your rants rip.
[photo by: alexanderdrachmann]
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I’ve never done that..
Used an online travel agent? I’m surprised, I book almost exclusively through a Travelocity, Kayak, or one of those.
Anil how can you book on Kayak
its a TMS not a booking engine, it seems this post is a fake one done by a third world country staff paid 10 cents a comment to push blogs.
@ RG:
You can book through it – what I was trying to get at is other than price, what search criteria would you want offered?
10 cents huh? That’s a pretty lame comment. Everything written on foXnoMad is original content.
One Feature i would suggest in hotel booking is —
Say i look for room availibility for 3 PAX, then the search result give me a option as —
1. Search result with 1 Doublebed , and other 1 Single bed.
Does any search engine give this logical segregration based on number of PAX?
Cheers
Rgds,
Ashish
@ Ashish:
So you’d like to search based on the number of double/single bed combinations?