Category: Travel

Visible By Verzion Has An International Problem

by Anil Polat | Mar 6, 2025 | Pictures and Video, Tech | 0

Visible by Verizon, the monthly prepaid cellular service has a two big problems: their customer service and international coverage. Here’s what can happen to your IMEI if you use Visible’s Global Pass abroad and how it may potentially brick your phone from network coverage.

What’s An IMEI?

IMEIs are International Mobile Equipment Identity which are essentially a number unique to each individual mobile phone, they are something all phones have. Most newer phones have 2 IMEIs to support dual SIM functionality, which basically means you can use more than one physical or electronic SIM card at the same time. So what do IMEIs have to do with Visible? Well, network carriers can block IMEIs which means you can’t connect or use their service.

This could happen in the case where you report your phone stolen to your carrier, to prevent someone else from activating it on Verizon, T-Mobile, Visible.. whichever your current carrier is. These blacklists are a way to prevent stolen phones from being used on specific mobile networks and reporting a stolen phone to your carrier is generally a good practice.

Global Pass On, Off, And IMEI Blocks

The issue can happen where you activate, then deactivate Global Pass when you’re abroad. Doing so can automatically security flag your IMEI, getting it blacklisted from your Visible service or use on other U.S.-based carriers. An IMEI blacklist also means Visible won’t let you use another phone on their service, making things even worse.

Visible doesn’t have a phone number to call or email address, you can only really get in touch with them through a live chat. It’s very slow and you’re often waiting more than 5 minutes per response and more support cases in my experience take over half an hour for even the simplest requests.

Unblocking IMEIs Ain’t Easy

Visible will ask you to prove the phone is yours and not blacklisted by a previous carrier or manufacturer (for example if you bought the phone directly from Apple.) This can be a lengthy process of you getting in touch with your old mobile providers or maker of your phone, getting the needed evidence, then waiting for what is usually a negative response. Visible seem to keep placing the blame elsewhere for their own block.

Mint Mobile for example, who have their problems no doubt, at least let you get in touch with someone on the phone to sort out issues. Even an email address for Visible customer service would be useful – they send you responses but you can’t email them. Which means you have to waste your time waiting for a chat window when you could literally be doing anything else.

It’s a shame because Visible has good deals, good service in many places, and a solid set of features for the price. But it’s not worth the hassle if you ever have to deal with their customer service or plan to use their service abroad.

Does Using A Microfiber Cloth Destroy Your Macbook?

by Anil Polat | Feb 13, 2025 | Tech | 0

There’s a secret between your keyboard and your Macbook screen – finger grease. That’s not surprising but the secret is if you don’t keep those two things separate, eventually the oils from your hands will wear away your laptop’s protective screen coating. As the protective coating of your screen breaks down from skin oils, it becomes less reflective, distorted, and significantly reduces resale and Apple Trade In value.

The Solution

As you can see in the video here, the solution is to place a thin microfiber cloth on your keyboard before your close the lid, every single time. This helps keep a natural (and soft) separation between the keys and screen making sure your finger grease doesn’t contaminate the screen. The key is to pick a sufficiently thin but strong microfiber cloth. Below is one I can recommend.

UPPERCASE GhostBlanket Screen Keyboard Imprint Protection...

Regular Cleaning

You also want to regularly clean your Macbook or laptop keyboard, ideally once a week. Apple Stores use this iKlear cleaner so a spray plus a wipe down using another microfiber (not the one you use for screen-keyboard separation) is recommended to prevent the accumulation of grease, oil, and dirt that can damage a screen.

As laptops get thinner, the amount of space between the screen and keyboard has shrunk. Even more pressure is applied when you stuff your laptop into a backpack so the strategic use of a microfiber cloth can increase the longevity of your Macbook or any other laptop.

How To Protect Yourself In London From Phone Snatching

by Anil Polat | Feb 6, 2025 | Advice, Pictures and Video, Security, Tech | 1

You may have seen recent videos like this one from London, England where brazen thieves on e-bikes snatch people’s smartphones out of their hands in broad daylight. It’s a quick crime that’s been reported over 73,000 times in a recent 12 month span. Despite the headlines though it’s an classic crime and the tactics to avoid it are nothing new.

What’s Phone Snatching?

Phone snatching is a type of theft that’s just what it sounds like: someone grabbing your phone out of your hands and making off with it. In London the increasingly common tactic is several thieves working together on e-bikes in busy areas who quickly and quietly come up on someone texting, talking or just holding their phone. It’s a quick grab and by the time you notice they’re speeding away down the street.

Phone snatching also occurs on metro platforms where thieves can grab your phone just as the doors close. Again, the tactics is snatching, whether it’s a phone, purse, or backpack so here’s how to protect yourself.

Avoid Being A Phone Snatching Victim

There’s often a spotter looking out for people texting, talking, or simply walking with their phone held in hand. The crooks are looking for distracted people so the first line of defense is when you’re not using your phone, keep it in your (front) pocket or purse. When you need to text or make a call “pull over” away from the center of the sidewalk so there’s some physical barrier like a way on your back. This cuts off the angles someone can attack you from or just have a look around and get to a less crowded spot.

SURPHY 2 Pack Phone Lanyard, Phone Wrist Strap, Anti Theft Phone...

Same thing goes for when you’re taking photos. When you are looking at your phone it’s most vulnerable so try to be mindful of what’s going on around you. Also, knowing where phone snatching rates are highest in London can help you increase your own awareness.

What To Do If Your Phone Is Snatched

Now if your phone does get snatched make sure to report it as soon as possible. Then, as quickly as you can, log into Find My Device on Android or iCloud for iPhone to mark your device as lost. You’ll also want to update your phone service carrier as well. If your phone was unlocked when it was snatched then be sure to change all of your passwords as soon as possible. That includes email, iCloud, social media, and cancel all of your credit cards and report them stolen if they were on your phone through Google or Apple Pay. I would also let your friends and family know in the meantime that your phone was stolen and to ignore any suspicious calls or texts from you until you’ve had a chance to reset all of your passwords and get a new phone.

Prevention is key to avoid being in this situation so no matter where you are in the world, be mindful when you take out your smartphone, know the local areas more prone to snatching theft, and create a backpack security system.

How To Properly Wash Your Water Resistant Gear

by Anil Polat | Jan 30, 2025 | Advice, Health and Fitness | 0

We’ve all had a new outdoor jacket that can wick away rain better than you can handle most problems in your life but like your existence, over time its ability to remain resilient fades. Fortunately for your jackets and other water resistant gear, unlike your life, there’s a relatively simple fix.

Here’s the only way to properly wash your waterproof or resistant hats, jackets, pants, and other clothing.

Water Resistance Comes From Two Places

Tiny threads that are finely woven together are your first line of defense against water. The way this works is those threads are close enough to effectively act as a barrier against water droplets, which have a tendency to stick together (a phenomena known as cohesion). As you wear and potentially stretch those fabrics, the small gaps between the fibers tend to widen over time. Another ally to the physical barrier, which can also get broken down if it’s wet long enough, giving the water time to absorb, is a water resistant coating.

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Nikwax Hardshell Cleaning & Waterproofing DUO-Pack, One-Color 20...

This coating, which can be a mix of perfluoroalkyl and polyfluoroalkyl substances or PFAS, breaks down with washing. You can however restore water resistance and do it without PFAS as well.

How To Wash Your Clothes

For anything that you bought which has or had water resistance, you’ll want to wash that separately but not with regular laundry detergent. The supplies you’ll use are Nikwax Tech Wash and TX Direct. The Tech Wash is used to actually clean your clothing so depending on the size of the load (try to limit to 2-4 large items at most) use the measurement suggestions (100-150mL) on the bottle and then wash using warm water on a gentle or synthetics cycle.

Once the first Tech Wash cycle is done, you’ll then do a cycle with TX Direct. The TX Direct replenishes the water resisting coating of your clothing and can be done using warm or cold water.

Air Dry For Best Results

Using a drying machine is not recommended as this can deter the coating from setting evenly on your clothing and also damage the threads, further reducing water proofing efficacy. For any stains you can spot clean with Tech Wash before throwing it in for the machine cycle. Remember, use these products for only your water resistant gear like a The North Face Triclimate and for shoes and boots, Nikwax makes a waterproofing spray.

Beware Of Traveling To Certain Countries With A Garmin InReach

by Anil Polat | Jan 23, 2025 | Security, Tech | 0

The Garmin Inreach is a small device that uses satellites for communication and very common gear for hikers, bikers, and other people who travel far from the reach of cell towers. GPS communicators are small, less expensive, and more common than they’ve been in recent years. All of those factors mean many are traveling with them without being aware devices like the InReach are banned in many countries, including India.

You can watch the video above to see what happened to one traveler who was detained at an airport in India.

What’s An InReach?

Devices like the InReach are useful for maintaining communications where you might not have any reliable cell phone coverage, like when climbing mountains, hiking in the woods, or are diving for example. Having reliable communications is important for safety when you just can’t rely on a cell phone to make a call or send a message.

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Garmin inReach Mini 2, Lightweight and Compact Satellite...

But bringing a satellite communicator with you internationally to certain countries is where a lot of travelers get into trouble.

Where Satellite Communicators Are Banned

On the purchase page for the InReach buried in the fine print, Garmin note that InReach uses the Iridium satellite network but that some countries require government permission or require a government issued code to activate satellite communication. Other countries completely restrict the use of satellite communicators, like India, Thailand, Vietnam, China and Georgia. Additionally, the United States embargoes satellite communicators from countries like Afghanistan, Cuba, and Russia.

Verify Your GPS Device

Those of you planning to travel with any kind of satellite communicator should check with the embassy of the countries you’ll be visiting to see if there are any restrictions. I would recommend you add some details like what specific device it is and why you’re bringing it, for example “I’m going to be hiking this popular trail or climbing this mountain,” and wait for a response.

If your communicator is restricted, don’t bring it. If registration is required, make sure you get all of the proper permits and paperwork before you travel. And if they say it’s allowed, I snap a screenshot of the reply on your phone just so you have it in case there’s any question or trouble you come across.

Don’t make assumptions about the countries that allow or don’t allow satellite communicators. And in some places, like Mexico and Romania, services like SMS messaging are restricted. So make sure that you know any limitations and compensate for them so you can keep your outdoor activities safe. In countries where satellite communicators are restricted or banned, you may be able to rent one from a local authorized dealer. Some local bike shops, car rental locations, tourism offices, and hiking stores may be able to help.

iPhone and Samsung users also have the option to use the built in satellite communications in emergency situations. It doesn’t work as well as a dedicated satellite communicator and not available in every country but if it’s your only option, it’s better than nothing. In India having a Garmin InReach with you could lead to an arrest, detention at the airport, and in general a bad time. I can see though how people can make the mistake, these are small, useful, commercially availalbe and popular devices. But now you know to be careful when traveling with one so you don’t end up ruining your next trip.

What Travelers To The UK Need To Know About The New Electronic Travel Authorisation (ETA)

by Anil Polat | Jan 2, 2025 | Security, Travel | 2

Starting on January 8th, 2025 the United Kingdom will be implementing a new electronic travel authorization (ETA) travelers will have to apply for before arrival. Here’s everything you need to know about the UK’s new ETA.

What Is The ETA?

The ETA is required for visitors who do not need a visa and will be traveling to England, Scotland, Wales, or northern Ireland. It is a security screening method that’s been newly implemented. You also don’t need an ETA if you have permission to work or study in the UK, are a British or Irish citizen, have a British overseas passport or are an Irish citizen (or dual citizen) traveling from Ireland to Guernsey, Jersey, or the Isle of Man.

In short, if you can travel to the UK without having to apply for a visa, you will now need an ETA. (Here’s where you can check whether or not you need an actual visa.)

How To Get An ETA

You can apply for the ETA using the UK ETA app available for Android and iOS, or directly through the ETA webpage. No matter the method you use the process is the same and takes around 10 minutes to complete. You’ll first enter your email address and be sent a verification code. Once verified you’ll have to snap a photo of your passport’s ID page and upload it to the site. Then you’ll either be asked for a face scan using the camera on your phone or laptop or be asked to upload a recent passport photo.

Next you’ll answer several security questions including whether you have any criminal conviction, if you have a job, and if you’ve ever been denied prior entry to the UK. Finally you’re presented with all of your responses and passport information (that was automatically parsed from the photo you uploaded) to review.

Make sure the information, especially your name and passport number are correct and edit them if needed. After verification you have to pay the ETA fee, which is 10 British pounds (GBP).

Approval Times

Getting your ETA approved can take up to 3 business days but is often much faster. Once approved, you don’t need to print or bring any additional documentation with you, it will be available to passport control once you arrive. (You’ll also receive a confirmation email for your own records.) The ETA is good for 2 years and unlimited entries and is a new, small step for all visitors to the UK.

About Anil Polat

Hi, I'm Anil. foXnoMad is where I combine travel and tech to help you travel smarter. I'm on a journey to every country in the world and you're invited to join the adventure! Read More