Category: Tech

Visible By Verzion Has An International Problem

by Anil Polat | Mar 6, 2025 | Pictures and Video, Tech | 0

Visible by Verizon, the monthly prepaid cellular service has a two big problems: their customer service and international coverage. Here’s what can happen to your IMEI if you use Visible’s Global Pass abroad and how it may potentially brick your phone from network coverage.

What’s An IMEI?

IMEIs are International Mobile Equipment Identity which are essentially a number unique to each individual mobile phone, they are something all phones have. Most newer phones have 2 IMEIs to support dual SIM functionality, which basically means you can use more than one physical or electronic SIM card at the same time. So what do IMEIs have to do with Visible? Well, network carriers can block IMEIs which means you can’t connect or use their service.

This could happen in the case where you report your phone stolen to your carrier, to prevent someone else from activating it on Verizon, T-Mobile, Visible.. whichever your current carrier is. These blacklists are a way to prevent stolen phones from being used on specific mobile networks and reporting a stolen phone to your carrier is generally a good practice.

Global Pass On, Off, And IMEI Blocks

The issue can happen where you activate, then deactivate Global Pass when you’re abroad. Doing so can automatically security flag your IMEI, getting it blacklisted from your Visible service or use on other U.S.-based carriers. An IMEI blacklist also means Visible won’t let you use another phone on their service, making things even worse.

Visible doesn’t have a phone number to call or email address, you can only really get in touch with them through a live chat. It’s very slow and you’re often waiting more than 5 minutes per response and more support cases in my experience take over half an hour for even the simplest requests.

Unblocking IMEIs Ain’t Easy

Visible will ask you to prove the phone is yours and not blacklisted by a previous carrier or manufacturer (for example if you bought the phone directly from Apple.) This can be a lengthy process of you getting in touch with your old mobile providers or maker of your phone, getting the needed evidence, then waiting for what is usually a negative response. Visible seem to keep placing the blame elsewhere for their own block.

Mint Mobile for example, who have their problems no doubt, at least let you get in touch with someone on the phone to sort out issues. Even an email address for Visible customer service would be useful – they send you responses but you can’t email them. Which means you have to waste your time waiting for a chat window when you could literally be doing anything else.

It’s a shame because Visible has good deals, good service in many places, and a solid set of features for the price. But it’s not worth the hassle if you ever have to deal with their customer service or plan to use their service abroad.

Does Using A Microfiber Cloth Destroy Your Macbook?

by Anil Polat | Feb 13, 2025 | Tech | 0

There’s a secret between your keyboard and your Macbook screen – finger grease. That’s not surprising but the secret is if you don’t keep those two things separate, eventually the oils from your hands will wear away your laptop’s protective screen coating. As the protective coating of your screen breaks down from skin oils, it becomes less reflective, distorted, and significantly reduces resale and Apple Trade In value.

The Solution

As you can see in the video here, the solution is to place a thin microfiber cloth on your keyboard before your close the lid, every single time. This helps keep a natural (and soft) separation between the keys and screen making sure your finger grease doesn’t contaminate the screen. The key is to pick a sufficiently thin but strong microfiber cloth. Below is one I can recommend.

UPPERCASE GhostBlanket Screen Keyboard Imprint Protection...

Regular Cleaning

You also want to regularly clean your Macbook or laptop keyboard, ideally once a week. Apple Stores use this iKlear cleaner so a spray plus a wipe down using another microfiber (not the one you use for screen-keyboard separation) is recommended to prevent the accumulation of grease, oil, and dirt that can damage a screen.

As laptops get thinner, the amount of space between the screen and keyboard has shrunk. Even more pressure is applied when you stuff your laptop into a backpack so the strategic use of a microfiber cloth can increase the longevity of your Macbook or any other laptop.

How To Protect Yourself In London From Phone Snatching

by Anil Polat | Feb 6, 2025 | Advice, Pictures and Video, Security, Tech | 1

You may have seen recent videos like this one from London, England where brazen thieves on e-bikes snatch people’s smartphones out of their hands in broad daylight. It’s a quick crime that’s been reported over 73,000 times in a recent 12 month span. Despite the headlines though it’s an classic crime and the tactics to avoid it are nothing new.

What’s Phone Snatching?

Phone snatching is a type of theft that’s just what it sounds like: someone grabbing your phone out of your hands and making off with it. In London the increasingly common tactic is several thieves working together on e-bikes in busy areas who quickly and quietly come up on someone texting, talking or just holding their phone. It’s a quick grab and by the time you notice they’re speeding away down the street.

Phone snatching also occurs on metro platforms where thieves can grab your phone just as the doors close. Again, the tactics is snatching, whether it’s a phone, purse, or backpack so here’s how to protect yourself.

Avoid Being A Phone Snatching Victim

There’s often a spotter looking out for people texting, talking, or simply walking with their phone held in hand. The crooks are looking for distracted people so the first line of defense is when you’re not using your phone, keep it in your (front) pocket or purse. When you need to text or make a call “pull over” away from the center of the sidewalk so there’s some physical barrier like a way on your back. This cuts off the angles someone can attack you from or just have a look around and get to a less crowded spot.

SURPHY 2 Pack Phone Lanyard, Phone Wrist Strap, Anti Theft Phone...

Same thing goes for when you’re taking photos. When you are looking at your phone it’s most vulnerable so try to be mindful of what’s going on around you. Also, knowing where phone snatching rates are highest in London can help you increase your own awareness.

What To Do If Your Phone Is Snatched

Now if your phone does get snatched make sure to report it as soon as possible. Then, as quickly as you can, log into Find My Device on Android or iCloud for iPhone to mark your device as lost. You’ll also want to update your phone service carrier as well. If your phone was unlocked when it was snatched then be sure to change all of your passwords as soon as possible. That includes email, iCloud, social media, and cancel all of your credit cards and report them stolen if they were on your phone through Google or Apple Pay. I would also let your friends and family know in the meantime that your phone was stolen and to ignore any suspicious calls or texts from you until you’ve had a chance to reset all of your passwords and get a new phone.

Prevention is key to avoid being in this situation so no matter where you are in the world, be mindful when you take out your smartphone, know the local areas more prone to snatching theft, and create a backpack security system.

Beware Of Traveling To Certain Countries With A Garmin InReach

by Anil Polat | Jan 23, 2025 | Security, Tech | 0

The Garmin Inreach is a small device that uses satellites for communication and very common gear for hikers, bikers, and other people who travel far from the reach of cell towers. GPS communicators are small, less expensive, and more common than they’ve been in recent years. All of those factors mean many are traveling with them without being aware devices like the InReach are banned in many countries, including India.

You can watch the video above to see what happened to one traveler who was detained at an airport in India.

What’s An InReach?

Devices like the InReach are useful for maintaining communications where you might not have any reliable cell phone coverage, like when climbing mountains, hiking in the woods, or are diving for example. Having reliable communications is important for safety when you just can’t rely on a cell phone to make a call or send a message.

Sale

Garmin inReach Mini 2, Lightweight and Compact Satellite...

But bringing a satellite communicator with you internationally to certain countries is where a lot of travelers get into trouble.

Where Satellite Communicators Are Banned

On the purchase page for the InReach buried in the fine print, Garmin note that InReach uses the Iridium satellite network but that some countries require government permission or require a government issued code to activate satellite communication. Other countries completely restrict the use of satellite communicators, like India, Thailand, Vietnam, China and Georgia. Additionally, the United States embargoes satellite communicators from countries like Afghanistan, Cuba, and Russia.

Verify Your GPS Device

Those of you planning to travel with any kind of satellite communicator should check with the embassy of the countries you’ll be visiting to see if there are any restrictions. I would recommend you add some details like what specific device it is and why you’re bringing it, for example “I’m going to be hiking this popular trail or climbing this mountain,” and wait for a response.

If your communicator is restricted, don’t bring it. If registration is required, make sure you get all of the proper permits and paperwork before you travel. And if they say it’s allowed, I snap a screenshot of the reply on your phone just so you have it in case there’s any question or trouble you come across.

Don’t make assumptions about the countries that allow or don’t allow satellite communicators. And in some places, like Mexico and Romania, services like SMS messaging are restricted. So make sure that you know any limitations and compensate for them so you can keep your outdoor activities safe. In countries where satellite communicators are restricted or banned, you may be able to rent one from a local authorized dealer. Some local bike shops, car rental locations, tourism offices, and hiking stores may be able to help.

iPhone and Samsung users also have the option to use the built in satellite communications in emergency situations. It doesn’t work as well as a dedicated satellite communicator and not available in every country but if it’s your only option, it’s better than nothing. In India having a Garmin InReach with you could lead to an arrest, detention at the airport, and in general a bad time. I can see though how people can make the mistake, these are small, useful, commercially availalbe and popular devices. But now you know to be careful when traveling with one so you don’t end up ruining your next trip.

Does Garmin’s Jet Lag Advisor Really Work?

by Anil Polat | Dec 12, 2024 | Health and Fitness, Pictures and Video, Tech | 0

Garmin smartwatches can tell you a lot about your body with real-time updates of heart rate, stress, calories, respiration and more. The higher up you go in their line the more data you get and recently Garmin has introduced a Jet Lag Advisor that takes that information to help with every travelers headache.

I tried Garmin’s jet lag advisor for several months and over 50 time zones to find out if it really works. You can watch the video above and read the recap below.

What Jet Lag Advisor Does

For Garmin watches that do support jet lag advisor (Forerunners 265, 965, Fenix series, and others) when you have a trip coming up go into the Garmin Connect app on your phone – it’s the only way to enter your trip data – go into training and planning, and then Jet Lag Advisor. Once there you can enter in any number of flights you have coming up. Note that if you’re taking a long flight but don’t cross any time zones, Jet Lag Advisor won’t be used and will let you know (although you can still enable it anyway).

For flights that do cross time zones though, you enter in your departure and destination cities – Jet Lag Advisor tells you to ignore any layovers.

Before Your Flight

One the details are in Garmin Connect it will sync with your watch in the upcoming trip in the Jet Lag Advisor glance. A few days out Jet Lag Advisor will begin alerting you with recommendations on moving your body clock closer to your destination time. These notifications can be toggled on or off as you like with recommendations on when to avoid or seek light, take a nap, use caffeine, get some exercise or take melatonin as some examples.

When you’re actually traveling you’ll still get prompts but even more. A neat feature is the timeline both on your watch and in the Garmin Connect App that shows good times to eat or take a nap and at the beginning of each windows you’ll get a notification on your watch. It’s fun having the recommendations but when you’re traveling they often are just that – recommendations you can’t practically use at certain times when you’re actually in transit. Avoiding light when you’re waiting for your next flight on a layover wouldn’t be feasible for example. During these times I would put the Jet Lag Advisor as something fun rather than an actual coach you can use to adjust your body clock. But where it can actually help that I noticed, it when you finally arrive.

Kicking Jet Lag Upon Arrival

Once you’re at your destination Jet Lag Advisor reminds you of when you should sleep or not. It’s that common traveler dilemma when you get somewhere new and are tired but don’t know when you should sleep without completely throwing off your body clock. Jet Lag Advisor gives good guidance on getting your clock adjusted and coaches you during the first few days.

I use the Jet Lag Advisor most closely after I’ve arrived somewhere and will avoid napping or force myself to get outside or keep the lights on based on the watches recommendations. I’ve found Jet Lag Advisor does help reduce the amount of time you feel jet lagged. You’ll still feel jet lag of course but having a coach that keeps you on the schedule can help and if that doesn’t work, peanuts might be another jet lag cure.

QuietComfort Earbuds Review Might Be The Best Bose In The Lineup

by Anil Polat | Dec 5, 2024 | Pictures and Video, Tech | 0

The new Bose QuietComfort earbuds are half the price of their flagship Ultra line and a compelling buy because they’re as good or better in many ways. Recently launched, for some reason Bose have named their latest mid-tier earbuds QuietComfort (again) which seem to be taking a new place in their line up as the best buy for most people.

You can watch the video for the full review after reading this recap.

Introducing The QuietComfort Once More

The QuietComfort come in three colors; black, white smoke, and chilled lilac as Bose are calling them. They’re definitely clunkier than the Bose Ultra and stick out from your ears so while they don’t look that great Bose have packed in about 8 and a half hours of battery life compared to the 4 and a half of the Bose Ultra. The case is a bit thick but completely pocket-able adds 18 hours of additional battery life and charges full in about 2 hours.

Bose QuietComfort Bluetooth Earbuds, True Wireless Earbuds with...

Emphasis On Comfort

Even though they are bulky the earbuds are light and very, very comfortable. They’re probably the most comfortable earbuds I’ve ever worn. The ear tips are soft and the weight of the buds nicely distributed so you hardly notice them at all. The standard ear tips work well for me but Bose have also included a few other sizes to help you get the best fit.

Something else unexpected Bose have done with these earbuds is they don’t use the same Bose Music app as the Ultra. Rather it’s the Bose QCE app that gives you more options, information, and customization options for the QuietComfort than the Bose Music app. The QuietComfort have responsive touch pads which can be configured independently, voice controls, and multipoint support (still missing from the quickly forgotten QuietComfort II).

Is There A Price Catch?

Better battery life, more features via the Bose QCE app, and active noise cancellation nearly as good as the QuietComfort Ultra at a third of the price. You’re probably asking what the catch is and honestly there aren’t many good answers. The physical design is a bit clunkier, active noise cancellation just a notch less than the Ultra (but hardly significant) so unless those two things are extremely important to you, I would save your money. At $100 cheaper the Bose QuietComfort are the earbuds that make the most sense for most people in the Bose lineup. Beyond that, for $189, they might be the best deal in premium earbuds right now including the Sony options.

About Anil Polat

Hi, I'm Anil. foXnoMad is where I combine travel and tech to help you travel smarter. I'm on a journey to every country in the world and you're invited to join the adventure! Read More